Returns & Exchanges

At Altair The Label, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit, we offer returns and exchanges on unworn, unwashed items with tags attached within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely pack your items in their original packaging, ensuring all original tags are attached and the garment is in its original condition.

3

Ship It Back

Print the prepaid shipping label provided through our portal and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our team inspects your return, a refund will be issued to your original payment method or as store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing